Privacy Policy
How COD PARTNER FZ LLC collects, uses, and protects personal information when you use CODPartner services — including this Academy site.
Thank you for choosing to be part of our community at COD PARTNER FZ LLC (in this privacy notice, “Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have questions or concerns about this notice or our practices, contact us at support@codpartner.com.
This notice explains what information we collect, how we use it, and what rights you have when you use the Codpartner Seller mobile app, visit our websites, or use related services such as CODPartner Academy. If you do not agree with this notice, please discontinue use of our Services.
Certain sections of this Privacy Policy may apply only to the website or the mobile app, as indicated.
1. What information do we collect?
Personal information you disclose to us
In short: We collect personal information that you provide to us.
We collect personal information you voluntarily provide when you register on the Website or mobile app, express interest in our products or Services, participate in activities on the Website or app, or otherwise contact us.
Depending on your interactions and choices, this may include names, phone numbers, email addresses, mailing addresses, and similar information. All personal information you provide must be true, complete, and accurate — please notify us of any changes.
Information automatically collected on the Website
In short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Website.
We automatically collect certain information when you visit, use, or navigate the Website. This typically does not reveal your specific identity, but may include device and usage data such as IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and how and when you use the Website. This information is primarily needed to maintain security and operation, and for internal analytics and reporting.
Like many businesses, we also collect information through cookies and similar technologies.
Device data. Depending on the device, this may include IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider and/or mobile carrier, operating system, and system configuration information.
2. Will your information be shared with anyone?
In short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share data based on the following legal bases:
- Consent: when you have given specific consent for a particular purpose.
- Legitimate interests: when reasonably necessary to achieve our legitimate business interests.
- Performance of a contract: to fulfill terms of a contract with you.
- Legal obligations: where we are legally required to disclose information (for example, in response to a court order, subpoena, or other legal process).
- Vital interests: where we believe it is necessary to investigate, prevent, or act regarding potential policy violations, fraud, threats to safety, illegal activities, or as evidence in litigation.
We may also share personal information in these situations:
- Business transfers: in connection with a merger, sale of assets, financing, or acquisition of all or part of our business.
- Vendors and service providers: with third-party vendors, contractors, or agents who perform services for us (for example payment processing, data analysis, email delivery, hosting, customer service, or marketing). Selected third parties may use tracking technology on the Website to help us understand how it is used. Unless described in this notice, we do not share, sell, rent, or trade your information with third parties for their promotional purposes.
3. Do we use cookies and other tracking technologies? (on the website)
In short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar technologies (such as web beacons and pixels) to access or store information. Specific details about how we use these technologies and how you can refuse certain cookies are set out in our Cookie Notice on the CODPartner site where available.
4. Is your information transferred internationally?
In short: We may transfer, store, and process your information in countries other than your own.
Your information may be transferred to, stored in, or processed in countries other than the one in which you reside. For the full published wording and any updates, see the canonical policy at help.codpartner.com/page/privacy-policy.
5. How long do we keep your information?
In short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We keep personal information only as long as necessary for the purposes in this notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice requires keeping personal information longer than the period users have an account with us.
When we no longer have an ongoing legitimate business need to process personal information, we will delete or anonymize it, or — if that is not possible (for example, in backup archives) — securely store and isolate it from further processing until deletion is possible.
6. What are your privacy rights?
In short: You may review, change, or terminate your account at any time.
If you are a resident in the EEA or UK and believe we are unlawfully processing your personal information, you may complain to your local data protection supervisory authority (EU authority list). Switzerland residents can find authority details at edoeb.admin.ch.
Account information
If you request to terminate your account, we will deactivate or delete your account and information from our active databases. We may retain some information to prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms of Use, and/or comply with legal requirements.
Opting out of email marketing
You can unsubscribe from marketing emails at any time via the unsubscribe link in those emails or by contacting us. You may still receive service-related messages needed to administer your account or respond to requests.
7. Controls for Do-Not-Track features (on the website)
Most browsers and some devices include a Do-Not-Track (“DNT”) setting. No uniform technology standard for recognizing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or similar automatic mechanisms. If a standard we must follow is adopted in the future, we will update this notice.
8. Do we make updates to this notice?
In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and takes effect when accessible. For material changes, we may post a notice or notify you directly. Please review this notice periodically.
9. How can you contact us about this notice?
Email support@codpartner.com or write to:
COD PARTNER FZ LLC
Creative Tower, P.O. Box 4422
United Arab Emirates
10. How can you review, update, or delete the data we collect from you?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request a review, update, or deletion, please contact us at support@codpartner.com.